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FAQs
Shipping duration depends on your delivery address.
Here are our estimated timeframes:
- Ontario and Quebec - 1-2 business days
- Manitoba and Saskatchewan - 2-4 business days
- British Columbia and Alberta - 3-5 business days
- Newfoundland, New Brunswick, Nova Scotia, and PEI - 3-5 business days
- Yukon, Northwest Territories and Nunavut - 4-7 business days
Most curbside delivery orders ship within 1 business day. White glove service in the GTA typically takes up to 5 business days. We'll provide you with estimated delivery timing and tracking numbers after your order is placed.
Yes! While we’re proudly based in Southern Ontario, we ship commercial refrigeration nationwide. Our freight calculator provides live rates for delivery anywhere in Canada.
The warranty on your unit depends on the brand you choose. Most EFI products include a 2-year parts and labour warranty along with 5 years of coverage on the compressor part.
For all other product lines, the standard warranty includes 1 year parts and service plus 6 years of coverage on the compressor part. An upgraded extended warranty is also available, increasing coverage to 2 years parts and service and 8 years on the compressor part.
Absolutely. We offer flexible financing with quick approvals and only a soft credit check — so you can keep your cash flow strong without impacting your credit score. You can apply directly here.
Yes. All our commercial coolers and freezers are brand new, direct from the factory, never refurbished or used.
We don't have a showroom — just distribution centers across Ontario (that's how we keep the prices so low!). You can contact our team using live chat.